What is mychoice?

mychoice is a player rewards & loyalty program that gives you the convenience of carrying one card for both slots and table games when playing at all Pinnacle Entertainment’s properties.

What are the tier levels and how do I move up the tier levels?

Your tier level is based on how many tier points you have earned, which is based on your play.

Choice

There is no tier point minimum at the Choice level.

Advantage

Earn 2,000 tier points annually to achieve Advantage status.

Preferred

Earn 15,000 tier points annually to achieve Preferred status.

Elite

Earn 50,000 tier points annually to achieve Elite status.

The Owners Club

Earn 175,000 tier points annually to achieve The Owners Club status.

The tier points are reset the first of each year, but you will be upgraded to the higher tier as soon as you achieve that level of points throughout the year.

When does my card expire?

Cards will expire on March 31st of each year. Your new tier will be based on the points earned the previous calendar year. You will be upgraded to the higher tier as soon as you achieve that level of tier points. When you next visit a mychoice Center you will be given a new card for that tier.

How do I get offers in the mail?

Direct mail offers are mailed to members based on their level of play.

Why do I need a PIN (personal identification number)?

Your PIN is your unique identifier, protects your account and ensures only you have access to bonus, comps and mycash rewards. Your PIN also allows you to: download rewards, and view your mycash balance and rewards directly at a slot machine.

Why is my PIN not working and how do I reset it?

Your PIN number may have been updated, or your account may not have a PIN number assigned. Please visit your property mychoice Center to reset your PIN number.

What happens if I lose my mychoice card?

Simply stop by your property mychoice Center and one of our representatives will provide you with a duplicate card.

If I lose my card, do I lose my benefits?

No. Simply go to the mychoice Center on your next visit with a valid photo ID, and a member of our staff will be happy to provide you a new card. Your benefits remain the same as long as your card level has not expired.

How do I earn tier points and mycash?
Make sure you insert your card into the slot machine or show the dealer your mychoice card so you can be registered at the table. TIER POINTS You earn tier points based on your play. $5 coin-in = 1 tier point $10 video poker coin-in = 1 tier point Table games = game, average bet, and how long you play. Members earn tier points to get to a higher level, tier points cannot be spent. You move up to the next tier levels as soon as you reach the required amount of tier points. mycash You earn mycash to redeem all the things you love—slot play, dining, shopping at the casino stores, hotel stays and even cash back. Members can spend their mycash on: Casino Hotel/Food/Retail: $2 for every $1 of mycash Slot Play; $1 play for $1 mycash. Cash Out: $.50 for every $1 mycash